1. Acceptance of Terms

By accessing and using the KESHAV TILES website (keshavtilehouse.com), you accept and agree to be bound by the terms and provision of this agreement. In addition, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services.

If you do not agree to these terms, please do not use this website. We reserve the right to change these terms and conditions at any time without prior notice. Your continued use of the website after any changes constitutes your acceptance of the new terms.

2. Use of Website

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent, or harmful.

3. Intellectual Property

All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of KESHAV TILES or its content suppliers and protected by international copyright laws.

The compilation of all content on this site is the exclusive property of KESHAV TILES and protected by international copyright laws. All software used on this site is the property of KESHAV TILES or its software suppliers and protected by international copyright laws.

You may not systematically extract and/or re-utilize parts of the contents of the website without KESHAV TILES's express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract for re-utilization of any substantial parts of this website.

4. Product Information and Pricing

KESHAV TILES strives to ensure that all product information and pricing on the website is accurate and complete. However, we do not guarantee that product descriptions, images, or other content are accurate, complete, reliable, current, or error-free.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of any product.

All prices are in Indian Rupees (₹) and are exclusive of GST unless otherwise stated. Applicable GST will be added to your invoice as per current tax regulations.

5. Orders and Purchases

When you place an order through our website or via phone/email, we will confirm your order by email or phone. This confirmation represents an acceptance of your order and forms a contract between you and KESHAV TILES.

We reserve the right to refuse or cancel any order for any reason at any time. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or phone number provided at the time the order was made.

6. Delivery

Delivery times provided by KESHAV TILES are estimates only. We will make every effort to deliver products within the estimated timeframe but cannot guarantee delivery by a specific date.

Risk of loss and title for items purchased from KESHAV TILES pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

Delivery charges will be as quoted on our website or communicated at the time of order confirmation. Any applicable taxes will be added to the total cost.

7. Returns and Refunds

Please refer to our separate Refund & Cancellation Policy for detailed information on returns, refunds, and cancellations.

Generally, due to the nature of our products (building materials, tiles, sanitaryware), returns are only accepted for defective or damaged products. Custom orders and cut-to-size materials cannot be returned unless defective.

8. Limitation of Liability

To the fullest extent permitted by applicable law, KESHAV TILES shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the website or services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website

9. Indemnification

You agree to defend, indemnify, and hold harmless KESHAV TILES and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the website
  • Your violation of any term of these Terms and Conditions
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that your use of the website caused damage to a third party

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Ajmer, Rajasthan.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the website.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

KESHAV TILES
OPPOSITE PEER BABA TEMPLE, NH-79, AJMER ROAD, BIJAINAGAR, Ajmer, Rajasthan, 305624
Phone: +91 6236873923
Email: contact@keshavtilehouse.com